This Privacy Notice explains how we collect, use, store and protect personal data when you use this website and our online learning platform hosted on LearnWorlds. We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
The data controller is:
The Business German Hub by Mundo Connect
Sole trader
Contact email: learning@mundoconnect.co.uk
If you have any questions about this Privacy Notice or how your data is handled, please contact us using the details above.
We may collect and process the following personal data:
- Name and username
- Email address
- Billing and payment details (processed securely via third-party payment providers)
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Course enrolment and progress data
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Communications sent to us (e.g. emails or messages)
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Technical data such as IP address, device type, browser, and usage data
We do not collect special category data unless explicitly required and clearly stated.
We use your personal data to:
- Provide access to courses and learning materials
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Manage user accounts and course enrolments
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Process payments and issue receipts or invoices
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Communicate with you about courses, updates, or support queries
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Improve our courses and platform functionality
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Comply with legal and regulatory obligations
We only process personal data where we have a lawful basis to do so.
Under UK GDPR, we rely on the following lawful bases:
- Contract – to provide access to paid or free courses you have enrolled in
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Legal obligation – for accounting, tax, and record-keeping purposes
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Legitimate interests – to operate and improve our services
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Consent – where required, for example for optional marketing communications
You may withdraw consent at any time where consent is the lawful basis.
Our online school is hosted on LearnWorlds, which acts as a data processor on our behalf. We may also use trusted third-party services for:
- Payment processing (e.g. PayPal, Stripe)
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Email communication
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Analytics and platform performance monitoring
These providers only process personal data in accordance with our instructions and applicable data protection law.
Some of our service providers may store or process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses, to protect your data.
We retain personal data only for as long as necessary for the purposes for which it was collected, including legal, accounting, or reporting requirements. When data is no longer required, it is securely deleted or anonymised.
Under UK GDPR, you have the right to:
- Access your personal data
Request correction of inaccurate data
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Request erasure of your data (where applicable)
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Restrict or object to processing
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Request data portability
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Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us using the details above.
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure. Access to personal data is limited to those who need it for legitimate purposes.
We may update this Privacy Notice from time to time. The most current version will always be available on this website.
